Support | Account Management

Solutions

High Speed Internet Access (HSIA)

If you are a hotel owner or manager, Wanderport Networks HSIA services are designed for you. Wanderport will design, install and support the entire guest internet network at ZERO cost to your venue.

Wanderport Networks provides a robust, scalable and secure internet connection to guests in any hotel room, public space, even in RV Parks and on the Ski Slopes (really). We offer a variety of High Speed Internet Access (HSIA) options to venues including in-room wireless and/or wired connections, conference room/public space wireless, and outdoor and mesh wireless connections.

Our advanced networks focus on three metrics - reliability, speed and security. Using the latest 802.11n MIMO wireless equipment as well as gigabit switching and advanced radio frequency (RF) management, guests at our partner venues are ensured maximum speed to the internet as well as to other services delivered over the network. Our advanced customer gateways both at the venue and in our NOC isolate each user from other users on the network so security of sensitive data is always maintained. To protect the guests as well as the venue, our gateway hardware also proactively scans the network for malicious activity such as virus', hackers, illegal downloading or excessive network requests. All of this security is completely transparent to the user - we aim to ensure that the wired or wireless network is as easy as surfing the internet at home.

VoD/IPTV

Wanderport provides more than just the Internet through our networks - we also aim to leverage the power and speed of our enterprise class IP networks and deliver traditional hospitality services, such as Video on Demand and even IPTV to your guests. IP enabled Video On Demand offers the venue much more flexibility than the traditional, cable based VoD products in many ways including:

  • Lower cost to deployment
  • Better manageability
  • More customization
  • A plethora of web-enabled content and custom broadcasting, including local advertising
  • Vendor independent (IP enabled TV and VoD uses a standards-based platform for delivery)

Voice Over IP (VoIP/VoWIFI)

Staying with the philosophy of leveraging the IP network, Wanderport can also deliver a cost-effective IP telephony solution for guest rooms and even staff. Using the existing data network, a modern and cost-effective phone switch can be added to the network room without deploying additional cabling. Also, IP telephony is purely digital and some phones can even run advanced applications directly on the screen to notify guests of hotel events, room charges, even provide the ability to adjust lighting, music and order room service all with a few clicks!

Voice over WiFi is one of the newest guest conveniences out there; it allows the guest to roam throughout the venue and keep their guest-room phone with them at all times. By the pool, in the gym, even in the ski lodge - a guest will never feel disconnected again. With advanced RFID and WiFi tracking, the hotel or hospitality venue will also never be out of a handset again!

Products

Wanderport Interactive Digital Kiosks

Using Wanderport's advanced wired and wireless networks, digital signs, announcements, upsells and advertisements can be displayed virtually anywhere with completely customizable messages. For example, in the lobby guest specefic information could be displayed on a TV such as flight info, weather reports, even menus and advertisements (think additional revenue stream) from local restaurants or theaters. At a ski resort, WiFi enabled, ruggedized touch-panels could have the ability to choose the lift with the smallest line, the trails with the best conditions, etc. By leveraging the connectivity already in place at Wanderport venues, there is virtually no limit to the information that can be conveyed to your guests.

The WanderBox - The Core of our networks (and yours)

Wanderport's WanderBox all-in-one, turnkey public network appliance is the ultimate in customer gateways. Cutting edge in every sense of the phrase, networks powered by the WanderBox stand out in ways only dreamed up by IT managers, CIOs, operators of Revenue Generating Networks and Public Venue owners everywhere! The WanderBox provides:

  • Captive Portal, Forced Browser Redirection
  • End user Experience Managment
  • Dynamic anutomated end user Adapting billing system
  • Role-based AAA policy enforcement engine
  • Web Experience Manipulation
  • Advanced Core Networking Services
  • Wan side link Aggregation & Load Balancing
  • Advanced Security Features
  • VPN concentrator with IPSec and Built-in Certificate Authority
  • Comprehensive Logging
  • User Friendly Administrative GUI and Robust Graphical Instrumentation Dashboards

To learn more about what a WanderBox can do for your property or public network, revenue generating or complimentary, visit the WanderBox micro site here, or call Wanderport sales at +1 (212) 355-5455 for more information and to schedule a demonstration.

WanderPod™

Wanderport Network's WanderPod™ is a ruggedized, mobile communications platform that has been deployed world-wide in remote public venues and disaster stricken areas. The WanderPod™ highlights our commitment to always-on and highly available communications infrastructure that we offer to our hospitality partners - with the WanderPod™, even if the whole city is down, we can provide emergency short-term or long-term communications to your hotel, outdoor event or even to an area afflicted by disaster. To learn more about the WanderPod™, please visit the WanderPod micro site (www.WanderPod.com).

Services

Wanderport Managed Network Services

Supplement and enhance your existing communication and entertainment technology soultions with a complete monitoring and support package from Wanderport Networks. Wanderport's seasoned network engineers and solution designers will work with your venue and its existing IT personel to deliver a complete end-to-end support and service solution that your guests or tenants will thank you for.

To learn more about our Manged Network Services, please download our brochure.